# Tickets

If you encounter a bug or issue while using AppControl you can create feedback by opening the 'Support' tab on the right side of the screen. (If this feature has been enabled by the AppControl administrator) After submitting feedback it can be reviewed and submitted to Blue Storm by your AppControl administrator.

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After submitting feedback you can add additional attachments if necessary from the 'Tickets' tab in the Support pop-up.
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Support tickets can only be opened by the persons that have been authorized for your organization. When you first order your AppControl subscription you provide Blue Storm with the list of persons authorized to contact Blue Storm support. Typically this is a list of 2 or 3 persons that are the administrators of AppControl in your organization.
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bluestorm.io/support/tickets.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.